GP11 Pre-Production/Prototype (AT-1820)

AT-1820 GP-11 Pre-Production/Prototype Procedure

AT-1826-1,2 Supplier Warrant of Material for Pre-production or Prototype Builds

AT-1827 Pre-Production / Prototype Container Label

AT-1828 Pre-Production / Prototype Part Tag
Run at Rate / Early Containment

AT-1960-A Run at Rate Summary

AT-1960-C3 Run at Rate Worksheet
Am I required to accept cookies to use the Allison websites?

No. You can disable the use of cookies by websites including ours by turning off the cookie function on your browser. However, some portions of our site as well as most other sites, will not work properly if you choose to do so. For example, if you choose to purchase something through our site or put in a password to access a restricted area, you will not be able to do so unless the site can authenticate you through cookies.
Does Allison use cookies on its websites?

Yes. Like virtually all websites, we use certain types of cookies on our sites. This allows us to collect non-personal information through a variety of technologies. This helps us identify visitors who return to our site and tells us such things as how many users visited our site, the pages that were accessed, and whether there were any technical problems in loading pages or navigating through our site. By collecting this information, we learn what parts of our sites are the most interesting or valuable to our users, and can monitor overall interest in our websites. It also lets us spot technical problems with our site so we can correct them right away. This, in turn, helps us upgrade our websites and improve our offerings for our visitors.
What are cookies?

Cookies are small pieces of data sent from a website and stored on a user's web browser. When the user browses the same website in the future, the cookie notifies the website of the user's previous activity. Cookies do not harm your computer in any way, and some are automatically deleted after a certain period of time, such as six months.
Product Cybersecurity Vulnerability Disclosure

Allison is committed to its Product security at all the phases of the Product’s lifecycle from design to decommissioning. We are committed to protecting the product through different measures when a risk is identified. Anyone aware of any security vulnerability on the Allison Product can disclose it by emailing product.cybersecurity@allisontransmission.com. We will protect the identity of the individuals reporting vulnerabilities.

Our Product Cybersecurity team will acknowledge all the received vulnerability reports on Allison products. We investigate, fix and deploy the solution appropriately following Allison’s product risk assessment procedures.

Product Cybersecurity Policy
Terms + Conditions of Sale

Brazil

China

Europe

India

USA
Additional Resources + Policies

Environmental Policy - Indianapolis

Environmental Policy - Brazil (Portuguese)

Conflict Minerals Report (Year Ended 2022)

Quality Policy

Supplier Code of Conduct

Allison Business Code of Conduct

Corporate Governance Guidelines

Privacy Policy

Terms of Use

Social Media Policy

Cookies Statement

Telematics
Certificates

IATF 16949 Allison Transmission (USA - Global Headquarters)

IATF 16949 Brazil (English)

IATF 16949 Europe

IATF 16949 Hungary

IATF 16949 India

ISO 9001 China (Chinese)

ISO 9001 China (English)

ISO 9001 Hungary

ISO 9001 India

ISO 9001 Japan (English)

ISO 9001 Japan (Japanese)

ISO 9001 USA

ISO 14001 Brazil

ISO 14001 Hungary

ISO 14001 India

ISO 14001 USA - Indianapolis

ISO 45001 India

ISO 45001 USA - Indianapolis
What transmission models are supported by TAC?

Current On Highway and Off Highway Transmissions. Legacy Models may be limited.

For additional technical questions, please contact your Allison Authorized facility. To find the nearest Allison Authorized facility near you, visit our Sales & Service locator.
What are TAC’s hours of operation?

Twenty-four hours a day, seven days a week
What is TAC’s phone number?

1.800.252.5ATD or 1.800.252.5283
Where do I find Allison DOC Support information?

Allison DOC support information can be found in the “Global Service Information” section in the Electronic Diagnostic section.
Where do I take my Allison transmission for service and care?

Allison Authorized service facilities encompass all of the care that you’ll need to keep your Allison transmission running smoothly and for as long as possible.

From offering Allison Genuine Parts™ to service and repair to the sales of new transmissions, these locations provide the widest range of service and care for your Allison transmission.

To find the nearest Allison Authorized facility near you, visit our Sales + Service Locator.
What transmission model is in my vehicle?

To find your transmission model check your vehicle/order paperwork.

If you can’t find the model designation, please call an Allison Distributor or Dealer for assistance. To find the nearest Allison Authorized facility near you, visit our Sales + Service Locator. Before calling, please have the following information ready:

  • Vehicle type
  • Engine horsepower
  • Description of your shift selector
  • Vehicle age
  • Transmission serial number
What fluids should I use in my Allison transmission?

Using an Allison Approved automatic transmission fluid extends drain intervals and enhances transmission performance and durability in all operating environments.

To view Allison oil recommendations for you transmission, visit our Approved Fluids or view our Transmission Fluid Recommendations (On-Highway | Off-Highway).
Are towing charges to the nearest Allison Authorized service facility covered by ETC?

Yes, if your vehicle is disabled or if towing is necessary to prevent further damage to your transmission.

To find the nearest Allison Authorized facility near you, visit our Sales + Service Locator.
If I do not use an Allison Approved fluid will Allison Transmission cover my repairs during my ETC period?

No, not if it is determined that the vehicle has been operating with fluids other than Allison Approved fluids.

To view our Allison Approved fluids, visit the Approved Fluids page.
Is support equipment and electronic components purchased from Allison covered by ETC?

Yes.
If I decide to sell or trade-in my vehicle before my coverage expires, can the remaining coverage be transferred to my new transmission?

No, the remaining coverage is not transferable to your new transmission. The ETC coverage purchased stays with the transmission.

GP11 Pre-Production/Prototype (AT-1820)

AT-1820 GP-11 Pre-Production/Prototype Procedure

AT-1826-1,2 Supplier Warrant of Material for Pre-production or Prototype Builds

AT-1827 Pre-Production / Prototype Container Label

AT-1828 Pre-Production / Prototype Part Tag
Run at Rate / Early Containment

AT-1960-A Run at Rate Summary

AT-1960-C3 Run at Rate Worksheet
Am I required to accept cookies to use the Allison websites?

No. You can disable the use of cookies by websites including ours by turning off the cookie function on your browser. However, some portions of our site as well as most other sites, will not work properly if you choose to do so. For example, if you choose to purchase something through our site or put in a password to access a restricted area, you will not be able to do so unless the site can authenticate you through cookies.
Does Allison use cookies on its websites?

Yes. Like virtually all websites, we use certain types of cookies on our sites. This allows us to collect non-personal information through a variety of technologies. This helps us identify visitors who return to our site and tells us such things as how many users visited our site, the pages that were accessed, and whether there were any technical problems in loading pages or navigating through our site. By collecting this information, we learn what parts of our sites are the most interesting or valuable to our users, and can monitor overall interest in our websites. It also lets us spot technical problems with our site so we can correct them right away. This, in turn, helps us upgrade our websites and improve our offerings for our visitors.
What are cookies?

Cookies are small pieces of data sent from a website and stored on a user's web browser. When the user browses the same website in the future, the cookie notifies the website of the user's previous activity. Cookies do not harm your computer in any way, and some are automatically deleted after a certain period of time, such as six months.
Product Cybersecurity Vulnerability Disclosure

Allison is committed to its Product security at all the phases of the Product’s lifecycle from design to decommissioning. We are committed to protecting the product through different measures when a risk is identified. Anyone aware of any security vulnerability on the Allison Product can disclose it by emailing product.cybersecurity@allisontransmission.com. We will protect the identity of the individuals reporting vulnerabilities.

Our Product Cybersecurity team will acknowledge all the received vulnerability reports on Allison products. We investigate, fix and deploy the solution appropriately following Allison’s product risk assessment procedures.

Product Cybersecurity Policy
Terms + Conditions of Sale

Brazil

China

Europe

India

USA
Additional Resources + Policies

Environmental Policy - Indianapolis

Environmental Policy - Brazil (Portuguese)

Conflict Minerals Report (Year Ended 2022)

Quality Policy

Supplier Code of Conduct

Allison Business Code of Conduct

Corporate Governance Guidelines

Privacy Policy

Terms of Use

Social Media Policy

Cookies Statement

Telematics
Certificates

IATF 16949 Allison Transmission (USA - Global Headquarters)

IATF 16949 Brazil (English)

IATF 16949 Europe

IATF 16949 Hungary

IATF 16949 India

ISO 9001 China (Chinese)

ISO 9001 China (English)

ISO 9001 Hungary

ISO 9001 India

ISO 9001 Japan (English)

ISO 9001 Japan (Japanese)

ISO 9001 USA

ISO 14001 Brazil

ISO 14001 Hungary

ISO 14001 India

ISO 14001 USA - Indianapolis

ISO 45001 India

ISO 45001 USA - Indianapolis
What transmission models are supported by TAC?

Current On Highway and Off Highway Transmissions. Legacy Models may be limited.

For additional technical questions, please contact your Allison Authorized facility. To find the nearest Allison Authorized facility near you, visit our Sales & Service locator.
What are TAC’s hours of operation?

Twenty-four hours a day, seven days a week
What is TAC’s phone number?

1.800.252.5ATD or 1.800.252.5283
Where do I find Allison DOC Support information?

Allison DOC support information can be found in the “Global Service Information” section in the Electronic Diagnostic section.
Where do I take my Allison transmission for service and care?

Allison Authorized service facilities encompass all of the care that you’ll need to keep your Allison transmission running smoothly and for as long as possible.

From offering Allison Genuine Parts™ to service and repair to the sales of new transmissions, these locations provide the widest range of service and care for your Allison transmission.

To find the nearest Allison Authorized facility near you, visit our Sales + Service Locator.
What transmission model is in my vehicle?

To find your transmission model check your vehicle/order paperwork.

If you can’t find the model designation, please call an Allison Distributor or Dealer for assistance. To find the nearest Allison Authorized facility near you, visit our Sales + Service Locator. Before calling, please have the following information ready:

  • Vehicle type
  • Engine horsepower
  • Description of your shift selector
  • Vehicle age
  • Transmission serial number
What fluids should I use in my Allison transmission?

Using an Allison Approved automatic transmission fluid extends drain intervals and enhances transmission performance and durability in all operating environments.

To view Allison oil recommendations for you transmission, visit our Approved Fluids or view our Transmission Fluid Recommendations (On-Highway | Off-Highway).
Are towing charges to the nearest Allison Authorized service facility covered by ETC?

Yes, if your vehicle is disabled or if towing is necessary to prevent further damage to your transmission.

To find the nearest Allison Authorized facility near you, visit our Sales + Service Locator.
If I do not use an Allison Approved fluid will Allison Transmission cover my repairs during my ETC period?

No, not if it is determined that the vehicle has been operating with fluids other than Allison Approved fluids.

To view our Allison Approved fluids, visit the Approved Fluids page.
Is support equipment and electronic components purchased from Allison covered by ETC?

Yes.
If I decide to sell or trade-in my vehicle before my coverage expires, can the remaining coverage be transferred to my new transmission?

No, the remaining coverage is not transferable to your new transmission. The ETC coverage purchased stays with the transmission.

GP11 Pre-Production/Prototype (AT-1820)

AT-1820 GP-11 Pre-Production/Prototype Procedure

AT-1826-1,2 Supplier Warrant of Material for Pre-production or Prototype Builds

AT-1827 Pre-Production / Prototype Container Label

AT-1828 Pre-Production / Prototype Part Tag
Run at Rate / Early Containment

AT-1960-A Run at Rate Summary

AT-1960-C3 Run at Rate Worksheet
Am I required to accept cookies to use the Allison websites?

No. You can disable the use of cookies by websites including ours by turning off the cookie function on your browser. However, some portions of our site as well as most other sites, will not work properly if you choose to do so. For example, if you choose to purchase something through our site or put in a password to access a restricted area, you will not be able to do so unless the site can authenticate you through cookies.
Does Allison use cookies on its websites?

Yes. Like virtually all websites, we use certain types of cookies on our sites. This allows us to collect non-personal information through a variety of technologies. This helps us identify visitors who return to our site and tells us such things as how many users visited our site, the pages that were accessed, and whether there were any technical problems in loading pages or navigating through our site. By collecting this information, we learn what parts of our sites are the most interesting or valuable to our users, and can monitor overall interest in our websites. It also lets us spot technical problems with our site so we can correct them right away. This, in turn, helps us upgrade our websites and improve our offerings for our visitors.
What are cookies?

Cookies are small pieces of data sent from a website and stored on a user's web browser. When the user browses the same website in the future, the cookie notifies the website of the user's previous activity. Cookies do not harm your computer in any way, and some are automatically deleted after a certain period of time, such as six months.
Product Cybersecurity Vulnerability Disclosure

Allison is committed to its Product security at all the phases of the Product’s lifecycle from design to decommissioning. We are committed to protecting the product through different measures when a risk is identified. Anyone aware of any security vulnerability on the Allison Product can disclose it by emailing product.cybersecurity@allisontransmission.com. We will protect the identity of the individuals reporting vulnerabilities.

Our Product Cybersecurity team will acknowledge all the received vulnerability reports on Allison products. We investigate, fix and deploy the solution appropriately following Allison’s product risk assessment procedures.

Product Cybersecurity Policy
Terms + Conditions of Sale

Brazil

China

Europe

India

USA
Additional Resources + Policies

Environmental Policy - Indianapolis

Environmental Policy - Brazil (Portuguese)

Conflict Minerals Report (Year Ended 2022)

Quality Policy

Supplier Code of Conduct

Allison Business Code of Conduct

Corporate Governance Guidelines

Privacy Policy

Terms of Use

Social Media Policy

Cookies Statement

Telematics
Certificates

IATF 16949 Allison Transmission (USA - Global Headquarters)

IATF 16949 Brazil (English)

IATF 16949 Europe

IATF 16949 Hungary

IATF 16949 India

ISO 9001 China (Chinese)

ISO 9001 China (English)

ISO 9001 Hungary

ISO 9001 India

ISO 9001 Japan (English)

ISO 9001 Japan (Japanese)

ISO 9001 USA

ISO 14001 Brazil

ISO 14001 Hungary

ISO 14001 India

ISO 14001 USA - Indianapolis

ISO 45001 India

ISO 45001 USA - Indianapolis
What transmission models are supported by TAC?

Current On Highway and Off Highway Transmissions. Legacy Models may be limited.

For additional technical questions, please contact your Allison Authorized facility. To find the nearest Allison Authorized facility near you, visit our Sales & Service locator.
What are TAC’s hours of operation?

Twenty-four hours a day, seven days a week
What is TAC’s phone number?

1.800.252.5ATD or 1.800.252.5283
Where do I find Allison DOC Support information?

Allison DOC support information can be found in the “Global Service Information” section in the Electronic Diagnostic section.
Where do I take my Allison transmission for service and care?

Allison Authorized service facilities encompass all of the care that you’ll need to keep your Allison transmission running smoothly and for as long as possible.

From offering Allison Genuine Parts™ to service and repair to the sales of new transmissions, these locations provide the widest range of service and care for your Allison transmission.

To find the nearest Allison Authorized facility near you, visit our Sales + Service Locator.
What transmission model is in my vehicle?

To find your transmission model check your vehicle/order paperwork.

If you can’t find the model designation, please call an Allison Distributor or Dealer for assistance. To find the nearest Allison Authorized facility near you, visit our Sales + Service Locator. Before calling, please have the following information ready:

  • Vehicle type
  • Engine horsepower
  • Description of your shift selector
  • Vehicle age
  • Transmission serial number
What fluids should I use in my Allison transmission?

Using an Allison Approved automatic transmission fluid extends drain intervals and enhances transmission performance and durability in all operating environments.

To view Allison oil recommendations for you transmission, visit our Approved Fluids or view our Transmission Fluid Recommendations (On-Highway | Off-Highway).
Are towing charges to the nearest Allison Authorized service facility covered by ETC?

Yes, if your vehicle is disabled or if towing is necessary to prevent further damage to your transmission.

To find the nearest Allison Authorized facility near you, visit our Sales + Service Locator.
If I do not use an Allison Approved fluid will Allison Transmission cover my repairs during my ETC period?

No, not if it is determined that the vehicle has been operating with fluids other than Allison Approved fluids.

To view our Allison Approved fluids, visit the Approved Fluids page.
Is support equipment and electronic components purchased from Allison covered by ETC?

Yes.
If I decide to sell or trade-in my vehicle before my coverage expires, can the remaining coverage be transferred to my new transmission?

No, the remaining coverage is not transferable to your new transmission. The ETC coverage purchased stays with the transmission.

GP11 Pre-Production/Prototype (AT-1820)

AT-1820 GP-11 Pre-Production/Prototype Procedure

AT-1826-1,2 Supplier Warrant of Material for Pre-production or Prototype Builds

AT-1827 Pre-Production / Prototype Container Label

AT-1828 Pre-Production / Prototype Part Tag
Run at Rate / Early Containment

AT-1960-A Run at Rate Summary

AT-1960-C3 Run at Rate Worksheet
Am I required to accept cookies to use the Allison websites?

No. You can disable the use of cookies by websites including ours by turning off the cookie function on your browser. However, some portions of our site as well as most other sites, will not work properly if you choose to do so. For example, if you choose to purchase something through our site or put in a password to access a restricted area, you will not be able to do so unless the site can authenticate you through cookies.
Does Allison use cookies on its websites?

Yes. Like virtually all websites, we use certain types of cookies on our sites. This allows us to collect non-personal information through a variety of technologies. This helps us identify visitors who return to our site and tells us such things as how many users visited our site, the pages that were accessed, and whether there were any technical problems in loading pages or navigating through our site. By collecting this information, we learn what parts of our sites are the most interesting or valuable to our users, and can monitor overall interest in our websites. It also lets us spot technical problems with our site so we can correct them right away. This, in turn, helps us upgrade our websites and improve our offerings for our visitors.
What are cookies?

Cookies are small pieces of data sent from a website and stored on a user's web browser. When the user browses the same website in the future, the cookie notifies the website of the user's previous activity. Cookies do not harm your computer in any way, and some are automatically deleted after a certain period of time, such as six months.
Product Cybersecurity Vulnerability Disclosure

Allison is committed to its Product security at all the phases of the Product’s lifecycle from design to decommissioning. We are committed to protecting the product through different measures when a risk is identified. Anyone aware of any security vulnerability on the Allison Product can disclose it by emailing product.cybersecurity@allisontransmission.com. We will protect the identity of the individuals reporting vulnerabilities.

Our Product Cybersecurity team will acknowledge all the received vulnerability reports on Allison products. We investigate, fix and deploy the solution appropriately following Allison’s product risk assessment procedures.

Product Cybersecurity Policy
Terms + Conditions of Sale

Brazil

China

Europe

India

USA
Additional Resources + Policies

Environmental Policy - Indianapolis

Environmental Policy - Brazil (Portuguese)

Conflict Minerals Report (Year Ended 2022)

Quality Policy

Supplier Code of Conduct

Allison Business Code of Conduct

Corporate Governance Guidelines

Privacy Policy

Terms of Use

Social Media Policy

Cookies Statement

Telematics
Certificates

IATF 16949 Allison Transmission (USA - Global Headquarters)

IATF 16949 Brazil (English)

IATF 16949 Europe

IATF 16949 Hungary

IATF 16949 India

ISO 9001 China (Chinese)

ISO 9001 China (English)

ISO 9001 Hungary

ISO 9001 India

ISO 9001 Japan (English)

ISO 9001 Japan (Japanese)

ISO 9001 USA

ISO 14001 Brazil

ISO 14001 Hungary

ISO 14001 India

ISO 14001 USA - Indianapolis

ISO 45001 India

ISO 45001 USA - Indianapolis
What transmission models are supported by TAC?

Current On Highway and Off Highway Transmissions. Legacy Models may be limited.

For additional technical questions, please contact your Allison Authorized facility. To find the nearest Allison Authorized facility near you, visit our Sales & Service locator.
What are TAC’s hours of operation?

Twenty-four hours a day, seven days a week
What is TAC’s phone number?

1.800.252.5ATD or 1.800.252.5283
Where do I find Allison DOC Support information?

Allison DOC support information can be found in the “Global Service Information” section in the Electronic Diagnostic section.
Where do I take my Allison transmission for service and care?

Allison Authorized service facilities encompass all of the care that you’ll need to keep your Allison transmission running smoothly and for as long as possible.

From offering Allison Genuine Parts™ to service and repair to the sales of new transmissions, these locations provide the widest range of service and care for your Allison transmission.

To find the nearest Allison Authorized facility near you, visit our Sales + Service Locator.
What transmission model is in my vehicle?

To find your transmission model check your vehicle/order paperwork.

If you can’t find the model designation, please call an Allison Distributor or Dealer for assistance. To find the nearest Allison Authorized facility near you, visit our Sales + Service Locator. Before calling, please have the following information ready:

  • Vehicle type
  • Engine horsepower
  • Description of your shift selector
  • Vehicle age
  • Transmission serial number
What fluids should I use in my Allison transmission?

Using an Allison Approved automatic transmission fluid extends drain intervals and enhances transmission performance and durability in all operating environments.

To view Allison oil recommendations for you transmission, visit our Approved Fluids or view our Transmission Fluid Recommendations (On-Highway | Off-Highway).
Are towing charges to the nearest Allison Authorized service facility covered by ETC?

Yes, if your vehicle is disabled or if towing is necessary to prevent further damage to your transmission.

To find the nearest Allison Authorized facility near you, visit our Sales + Service Locator.
If I do not use an Allison Approved fluid will Allison Transmission cover my repairs during my ETC period?

No, not if it is determined that the vehicle has been operating with fluids other than Allison Approved fluids.

To view our Allison Approved fluids, visit the Approved Fluids page.
Is support equipment and electronic components purchased from Allison covered by ETC?

Yes.
If I decide to sell or trade-in my vehicle before my coverage expires, can the remaining coverage be transferred to my new transmission?

No, the remaining coverage is not transferable to your new transmission. The ETC coverage purchased stays with the transmission.